Your revenue number is wrong.
Every return, refund, and exchange creates a gap between what Shopify reports and what you actually earned. TruUp closes that gap and syncs the real numbers to QuickBooks — automatically.
Free plan · No credit card · 2-minute setup
Returns silently wreck your books
Most merchants don’t realize the damage until tax season. Here’s what’s happening right now:
Refund timing, partial returns, and exchange credits create gaps between your storefront and your ledger. Neither system tells you.
Exporting CSVs, matching order IDs, and hunting for missing cents is tedious work that doesn’t scale — and one mistake means starting over.
Without proper reconciliation, your financial statements show more revenue than you actually earned. That means inaccurate tax filings and bad business decisions.
From spreadsheet chaos to automatic clarity
- Export CSVs from Shopify and QuickBooks
- Manually match orders by ID in a spreadsheet
- Hunt for missing refunds and partial credits
- Calculate exchange adjustments by hand
- Build journal entries line by line
- Hope you didn’t miss anything
- Orders sync automatically via webhooks
- Returns matched to orders instantly
- Exchanges separated from refunds
- True revenue calculated in real time
- Journal entries generated automatically
- Synced to QuickBooks — no manual steps
Everything you need to reconcile returns — nothing you don’t
True revenue, not guesswork
Shopify counts exchanges as refunds, making your revenue look lower than it is. TruUp separates the two so you see what you actually kept.
Automatic QuickBooks sync
Journal entries post directly to QuickBooks Online as adjustments are generated. No CSV downloads, no manual imports.
Real discrepancies, not noise
No coupon noise. No promo clutter. Every flagged issue is a genuine money-flow discrepancy you need to resolve.
Cross-period accuracy
A January refund on a December order? TruUp tracks returns across accounting periods so every adjustment lands in the right month.
Email alerts for big discrepancies
Set a dollar threshold and get notified the moment a discrepancy exceeds it. Catch issues early, not at month-end close.
Multi-store dashboard
Running multiple Shopify stores? See aggregated true revenue, discrepancies, and return rates across all stores in one view.
Up and running in three steps
- 1Install from the Shopify App Store
One click to connect your store. TruUp uses official Shopify APIs — no code changes, no theme edits, no risk.
- 2TruUp syncs your orders and returns
90 days of historical data loads automatically. After that, real-time webhooks keep everything current — you don’t touch a thing.
- 3See true revenue and sync to QuickBooks
Open your dashboard for instant clarity. Connect QuickBooks and journal entries sync automatically — or export a clean CSV anytime.
Built for the people who deal with returns every day
E-commerce brand owners
You built a brand, not a spreadsheet. See your real revenue after returns so you can make confident growth decisions.
Operations & finance managers
Stop spending hours matching refunds to orders in spreadsheets. TruUp does the reconciliation so you can focus on strategy.
Bookkeepers & accountants
Get clean, balanced journal entries with order-level detail. Import directly to QuickBooks or download a CSV that’s ready for review.
“I built TruUp because I was tired of manually reconciling returns across my own Shopify stores. Every month, I’d spend hours in spreadsheets matching refunds to orders, only to find my books still didn’t match. I figured if I had this problem, other merchants did too.”
Start free. Upgrade when you’re ready.
Every plan includes the core reconciliation engine, discrepancy detection, email alerts, and CSV export.
Common questions
How does TruUp connect to my Shopify store?
TruUp installs directly from the Shopify App Store using official OAuth. No code changes, no theme edits. It only requests the permissions it needs: orders, refunds, and store info.
What if I don’t use QuickBooks?
TruUp works without QuickBooks. You still get the true revenue dashboard, discrepancy detection, and email alerts. Export journal entries as a CSV and import them into any accounting system.
Is my data safe?
Yes. All data is encrypted in transit (TLS 1.2+) and at rest. TruUp never stores payment card details. See the privacy policy for full details.
How long does setup take?
Under two minutes. Install the app, authorize your store, and TruUp starts syncing your last 90 days of orders immediately. QuickBooks connection is one additional OAuth step.
Can I try it before paying?
Absolutely. The Free plan handles up to 50 orders per month with no expiration and no credit card required. Upgrade only when your volume requires it.
What happens if I exceed my plan’s order limit?
TruUp will notify you and suggest upgrading. Your existing data stays intact — nothing is deleted or paused. Upgrade anytime from your Shopify admin.
Stop guessing. Start reconciling.
Install TruUp, connect Shopify, and see your real revenue in minutes. Free plan available — no credit card required.
Install on Shopify — it’s free