Everything you need to reconcile returns

TruUp connects Shopify and QuickBooks so every refund, return, and exchange is accounted for — automatically.

See the real impact of returns

Your Shopify admin shows gross sales. TruUp subtracts refunds, accounts for exchanges, and gives you one clear number: true revenue.

  • Gross sales, refunds, and exchanges at a glance
  • True revenue calculated automatically
  • Filter by date range: today, 7 days, 30 days, or custom
  • Skeleton loaders for instant perceived performance

Understand exchanges and store credit

Exchanges are not the same as refunds — but most tools treat them identically. TruUp separates them so your books reflect reality.

  • Exchanges treated as net-zero swaps, not lost revenue
  • Store credit tracked separately from cash refunds
  • Clear labels so your accountant knows what happened

Give your accountant clean numbers

Export a QuickBooks-ready CSV with balanced journal entries for every discrepant order. No manual matching, no guesswork.

  • One-click CSV export with balanced debits and credits
  • Journal entries grouped by order for easy auditing
  • Filter exports by date range or discrepancy status
  • Import directly into QuickBooks Desktop or Online

Automatic QuickBooks sync

Stop downloading CSVs and importing them by hand. TruUp posts journal entries directly to your QuickBooks Online account as adjustments are generated.

  • Connect QuickBooks Online in one click via OAuth
  • Journal entries sync automatically as they’re created
  • Balanced debits and credits with order-level memos
  • Still want a CSV? Export anytime as a backup

Email alerts when discrepancies spike

Set a dollar threshold and TruUp notifies you automatically when a discrepancy exceeds it. No more surprises at month-end close.

  • Configurable dollar threshold per store
  • Instant email when a discrepancy exceeds your limit
  • Clear context: order numbers, amounts, and timing
  • Catch issues early instead of during reconciliation

Cross-store dashboard

Running multiple Shopify stores? See aggregated KPIs across all connected stores in a single view — no switching between dashboards.

  • Aggregate true revenue, discrepancies, and return rates
  • Compare performance across stores
  • One dashboard for your entire operation
  • Available on the Scale plan (up to 3 stores)

Ready to see your true revenue?

Install TruUp from the Shopify App Store. Free plan available — no credit card required.

Install on Shopify — it’s free